Frequently Asked Questions
Everything you need to know about our home collections and services.
What is the standard shipping timeframe for furniture?
Most of our standard furniture pieces ship within 5-7 business days. For larger items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer international shipping for home decor?
Yes, Industry & Co ships smaller decor items and textiles worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your wood products sustainably sourced?
Sustainability is at our core. All Industry & Co wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure minimal environmental impact.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture match your space perfectly.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger home investments.